Answers product questions
Sizes, materials, colours and care, from your product pages, catalogues and size guides.
blaaa for e-commerce
Shopper questions, answered on the spot.
Train blaaa on your product pages, size guides and store policies. It answers shoppers while they browse and brings in your team when an order needs a person.
Mila
Shop assistant
Ask anything…
What your visitors ask
Shoppers ask before they buy. blaaa answers.
The same questions arrive every day. blaaa answers them from your own content, so your team doesn't have to.
- Does this run true to size?
- Do you ship to Oman?
- What's your return policy?
- Is this available in black?
- When will my order arrive?
- Can I change my delivery address?
- Do you offer gift wrapping?
- Is this dishwasher safe?
What it does
What blaaa does for e-commerce
Answers, bookings, leads and handoffs, all inside one chat on your website.
Explains shipping and returns
Shoppers get answers from your own store policies the moment they ask.
Hands order issues to your team
Damaged item or an unusual request? blaaa brings a person from your team into the chat.
Works with your tools
Send contacts to your CRM, or trigger Zapier and n8n workflows from a conversation.
Your knowledge
Feed it what you already have
Your product catalogue, size guides and store policies, in whatever format you keep them. Or just add your store's website.
- CSVcatalogue.csv
- PDFsize-guide.pdf
- DOCXshipping.docx
- TXTreturns.txt
- PDFcare-guide.pdf
- PPTXlookbook.pptx
- yourstore.com
Files such as catalogue.csv, size-guide.pdf, shipping.docx, returns.txt, care-guide.pdf, lookbook.pptx and the website yourstore.com go in, and blaaa builds a chatbot from them.
Integrations
Connect it to your tools
blaaa works with CRMs, messengers, Zapier, n8n and more. Here's what that can look like:
1An order needs a person
Your teamAgent takes over
2A shopper shares their details
CRMContact saved
3Anything else you need
Zapier or n8nYour workflow runs
More industries
Not just e-commerce
blaaa works for any business with a website and questions to answer.
Ready to answer every shopper?
Book a demo and see how blaaa can answer product questions and bring in your team when an order needs a person.
Every ask, answered.